HCI
Portfolio
Books
AI Chatbot Analytics
Client: LivePerson
Designed AI Workbench to provide businesses with real-time insights, automated workflows, and robust testing capabilities for optimizing customer experience.
AI Chatbot Builder
Client: LivePerson
Designed a no-code/low-code Chatbot Builder platform enabling businesses to create AI-powered chatbots and voice bots across messaging channels such as web chat, SMS, and more.
Aergo & Property Metrics Real Estate Analytics Platform
Client: Terradatum
Designed a real estate analytics platform that turns complex MLS data into interactive, real-time maps that helps agents and brokers visualize trends, assess neighborhood activity, and make informed decisions.
myFirstAm.com Redesign Project
Client: First American Title
The project was a redesign of myfirstam.com. Participated during the inception of the project, contributed in brainstorming and experience designing sessions. Provided feedback to the design agency who was responsible for the visual design. Responsible for creating the responsive front-end layer. Used HTML, CSS, and a little bit of JavaScript.
myFirstAm Mobile App Redesign Project
Client: First American Title
The mobile app redesign project began to provide users with the iOS7 look and feel. Responsible for redesigning all of the mobile screens, which involved an update to User Interface and User Experience. Conducted design review meetings with stakeholders to gather feedback. Followed iterative design process to satisfy user needs, business needs, and stakeholder needs. Worked closely with the programmers and provided design assets, and guidance on UI/UX.
School Attendance Zones
Client: First American Title
To enable users to view the school attendance zone boundaries, associated pubic school information, and state percentile rankings for a subject property. Responsible for the UI/UX/Visual design of this feature. Provided multiple UI/UX options to stakeholders and obtained feedback, then refined designs.
CostsFirst Mobile App Redesign Project
Client: First American Title
The purpose of this project was to provide CostsFirst users a refreshed look and feel. After many iterations of sketching and wireframing, speaking with the subject matter expert helped me arrive at the design. The refreshed design borrowed the qualities of a calculator. Responsible for UI/UX/Visual design.
Leads Management System (LMS) iPhone App Design
Client: Farmers
The purpose of this project was to provide easy access to the Leads Management System for web and mobile Farmers insurance agents. Started the design process with sketching then wireframes when the functional requirements solidified. After the wireframes approval, I moved on to designing User Interface elements, required icons, and built interactive prototype.
LA Fitness Intranet Site Design
Client: LA Fitness
The purpose of this project was to provide LA Fitness internal users a simple way to get to regularly used applications quickly. Responsible for the UI/Visual, and icon design.